Cybersecurity Specialist

1 month ago

Lake Argyle, Australia Arctic Wolf Full time
About the Role

The Concierge Security Engineer 2 (CSE2) is a key member of the Concierge Security Team at Arctic Wolf, delivering world-class security services to customers. This role supports the technical relationship with assigned customers, leveraging skills and expertise to fulfill key responsibilities.

Responsibilities
  • Create and maintain outstanding partnerships with customers.
  • Support the direct delivery of Arctic Wolf network and endpoint security solutions to customers, including tasks such as investigating security events, configuring, troubleshooting, and verifying data sources.
  • Action or escalate customer requests for guidance, information, or support in a timely manner, coordinating efforts with other teams as needed.
  • Proactively interact and communicate with internal and external stakeholders.
Requirements
  • 1-5 years of experience in a hands-on security role with a good knowledge of security architecture.
  • Degree or diploma in a relevant field, or certifications and experience equivalent.
  • Strong partnering and relationship building skills in a professional context.
  • Strong communication skills, both written and verbal.
  • Strong analytical and problem-solving skills.
About Arctic Wolf

Arctic Wolf is a leader in security operations, with a mission to End Cyber Risk. We're committed to fostering a collaborative and productive work environment that welcomes diversity, cultures, and ideas. We've been recognized for our innovation and excellence, including being named one of the 50 Most Innovative Companies in the world.

We value our employees and offer a range of benefits, including equity, bonus or commission pay, flexible time off, paid volunteer days, paid parental leave, 401k match, medical, dental, and vision insurance, health savings and flexible spending agreement, voluntary legal insurance, and training and career development programs.

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.

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