Cybersecurity Specialist

1 week ago

Lake Argyle, Australia Arctic Wolf Full time
About the Role:

The Concierge Security Engineer 2 (CSE2) is a key member of the Concierge Security Team at Arctic Wolf, delivering world-class security services to customers. This role supports the technical relationship with assigned customers, leveraging expertise to fulfill key responsibilities.

Responsibilities:
  • Create and maintain outstanding partnerships with customers.
  • Support the direct delivery of Arctic Wolf network and endpoint security solutions, including investigating security events, configuring, troubleshooting, and verifying data sources.
  • Action or escalate customer requests for guidance, information, or support in a timely manner, coordinating efforts with other teams as needed.
  • Proactively interact and communicate with internal and external stakeholders.
Requirements:
  • 1-5 years of experience in a hands-on security role with a good knowledge of security architecture.
  • Degree or diploma in a relevant field, or certifications and experience equivalent.
  • Strong partnering and relationship building skills in a professional context.
  • Strong communication skills, both written and verbal.
  • Strong analytical and problem-solving skills.
About Arctic Wolf:

Arctic Wolf is a leader in security operations, with a mission to End Cyber Risk. We're committed to fostering a collaborative and productive work environment that welcomes diversity, cultures, and ideas. We've been recognized for our innovation, including being named one of the 50 Most Innovative Companies in the world for 2022.

We value diversity and inclusion, and recognize that success comes from delighting our customers. We believe in corporate responsibility and have joined the Pledge 1% Movement, ensuring we give back to our community. Our employees receive compelling compensation and benefits packages, including equity, bonus or commission pay, flexible time off, and training and career development programs.

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