Senior Resort Operations Manager

2 days ago

Shire of Esperance, Australia beBeePark Full time $80 - $90

Assistant Park Manager Job Description

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  • We are seeking an experienced Park Management Professional to join our team on a full-time basis and contribute to providing high-quality resort accommodation and services.
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Key Responsibilities:

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  • Support the Park Manager in maintaining all operational elements of RAC Esperance Holiday Park, including provision of high-standard accommodation, hospitality services and other activities to ensure smooth park operation.
  • Recruit, manage and develop a team comprising Front Office, Cafe, Housekeeping and Maintenance staff.
  • Lead and drive delivery of memorable customer service and manage member and guest reservations at the property.
  • Lead a safety-first culture across the property, ensuring the team follows policies and procedures, including occupational health and safety practices.
  • Undertake financial management, operating the budget to ensure procurement, cost controls, and revenue management is correct.
  • Manage and maintain assets within the property.
  • Liaise with local stakeholders, including council, industry bodies and community groups.
  • Manage onsite facilities operations.
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Required Skills and Qualifications:

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  • Experience in similar roles, demonstrating management experience in hospitality or related industries.
  • Strong computer skills, including MS Office, NewBook (or similar reservations system), Financial Software, Rostering Software and SharePoint.
  • Understanding of caravan park grounds and maintenance requirements.
  • Knowledge of regulatory requirements impacting caravan park operations and ability to maintain a safe working environment.
  • Self-starter with excellent interpersonal, communication and problem-solving skills.
  • Current Driver's Licence, Police Clearance, and Senior First Aid Certificate.
  • Availability to meet operational working hours across a 7-day week roster, including weekends, public holidays and reasonable overtime.
  • Availability to work after hours and on call as per the on-call roster.
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Benefits:

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  • Competitive salary + Incentive Bonus Scheme
  • Accommodation provided as part of job package - live and work on-site
  • Work/Life balance
  • A supportive and dynamic work environment
  • Opportunities to upskill and grow with organisation
  • An opportunity to work in a beautiful part of Western Australia
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About Us:

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  • As an Equal Opportunity Employer, we value inclusivity and promote a workplace that actively seeks contributions from all people.
  • If you need assistance or adjustments to fully participate in the process, please contact our Talent Acquisition Team.

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