Assistant Park Manager

3 weeks ago

Shire of Esperance, Australia RAC WA Full time

Located directly across from Esperance Bay, RAC Esperance Holiday Park allows you to experience the pristine beauty of WA's Southwest Edge. Featuring brand new self-contained villas and studios, powered caravan sites and campsites, our recently redeveloped Esperance accommodation can accommodate up to 800 people per night at full capacity and is only a short walk away from the town centre, spectacular sweeping views, hidden beaches, and scenic hiking trails to explore.

We are currently seeking an Assistant Park Manager with strong park management experience to join our team on a full-time basis and contribute to providing our RAC members and guests with high-quality resort accommodation and services.

This role would be ideal for individuals looking to relocate from Perth.

Accommodation is provided as part of the job-package allowing the right candidate to live and work on-site.

Join our close-knit team in this exciting role and work with hospitality professionals from around the world to offer an unforgettable guest stay experience to our visitors.

What will you be doing?

The successful candidate will be responsible for supporting the Park Manager in maintaining all operational elements of RAC Esperance Holiday Park including provision of high-standard accommodation, hospitality services and a range of other activities to ensure the smooth running of the park.

In this role you will:

  • Recruit, manage, and develop a team compromising of Front Office, Cafe, Housekeeping and Maintenance staff.
  • Lead and drive delivery of memorable customer service and manage our member and guest reservations at the property.
  • Lead a safety-first culture across the property, ensuring the team are following policies and procedures including occupational health and safety practices.
  • Undertake financial management, operating the budget ensuring procurement, cost controls, and driving revenue is managed correctly.
  • Manage and maintain assets within the property.
  • Liaise with local stakeholders including council, industry bodies and community groups.
  • Manage the operations of onsite facilities.

What are we looking for in you?
  • Experience in similar role including demonstrated management experience in the hospitality or related industries.
  • Strong computer skills including MS Office, NewBook (or similar reservations system), Financial Software, Rostering Software and SharePoint.
  • Strong understanding of caravan park grounds and maintenance requirements.
  • Knowledge of regulatory requirements impacting on caravan park operations, and the ability to maintain a safe working environment.
  • Self-starter with excellent interpersonal, communication and problem-solving skills.
  • Current Driver's Licence, Police Clearance, and Senior First Aid Certificate.
  • Availability to meet operational working hours across a 7-day week roster including weekends, public holidays and reasonable overtime.
  • Availability to work after hours and on call as per the on-call roster.

What are we offering you?
  • Competitive salary + Incentive Bonus Scheme
  • Accommodation included as part of job-package - live & work on-site
  • Work/Life balance
  • A supportive and dynamic work environment with a reputable and long-standing organisation
  • Opportunities to upskill and grow with RAC
  • An opportunity to work in a beautiful part of Western Australia

How to Apply:

If you are interested in joining our friendly team, please submit your resume by clicking 'Apply ' today

About RAC

As an Equal Opportunity Employer, RAC values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. If you need assistance or adjustments to fully participate in the process, please contact our Talent Acquisition Team.

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