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Resort Customer Experience Specialist

2 weeks ago

Shire Of Shark Bay, Australia beBeeCustomerService Full time $55,000 - $65,000
Front Office Attendant Role

We are seeking an experienced Front Office Attendant to provide exceptional customer service and create unforgettable experiences for our guests.

This role involves providing warm welcomes, assisting with bookings, answering phone calls and emails, and supporting general operations of the resort.

About the Job
  • Provide exceptional customer service to all guests.
  • Assist with bookings, including school groups, weddings, and events.
  • Answer incoming phone calls and respond to queries via email.
  • Support general operations of the resort, including administration tasks.
Requirements
  • Minimum 1 year's work experience in a similar role.
  • A Certificate II or higher in hospitality or equivalent qualification.
  • Outstanding customer service skills and strong time-management abilities.
  • Previous experience in administration is highly regarded.
Benefits
  • Full training provided.
  • Competitive pay rates.