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Retail Operations Manager

2 months ago

Sydney, New South Wales, Australia Strandbags Group Pty Ltd Full time

Retail Operations Manager - Strandbags Group Pty Ltd

Strandbags Group Pty Ltd is a renowned name in the travel accessories industry, known for its commitment to quality and customer satisfaction. As we embark on an exciting journey of expansion, we are looking for a dynamic and visionary Retail Operations Manager to oversee our flagship store.

This role presents a unique opportunity to shape the customer experience and drive the performance of our new retail location. The ideal candidate will be instrumental in fostering a culture of excellence and innovation.

Key Responsibilities:

· Inspire and lead the store team to meet and exceed sales objectives while providing exceptional customer experiences.

· Design and execute effective sales initiatives to enhance store performance.

· Uphold high standards of visual merchandising and overall store aesthetics.

· Cultivate a supportive and inclusive team atmosphere, offering guidance and development opportunities for staff.

· Oversee inventory management, including stock control and prevention of loss.

· Review sales data and customer insights to pinpoint areas for enhancement and growth.

· Ensure adherence to company policies and operational procedures.

We seek a retail professional with a proven track record as a Store Manager or in a comparable leadership position within the retail sector. If you are a forward-thinking leader with outstanding team management capabilities, we encourage you to consider this opportunity.

Qualifications:

Leadership Skills: Demonstrates the ability to guide and motivate team members through effective coaching and mentorship, while strategically delegating tasks to enhance productivity.

Customer Focused: Strives to build authentic connections with customers, anticipating their needs and showcasing exceptional sales abilities.

Professionalism: Reliable and punctual, with a proven capacity to manage customer inquiries and concerns with empathy and professionalism.

Brand Knowledge: Possesses extensive product knowledge and the ability to provide accurate information to customers.

Adaptability: Proactive and flexible, maintaining a growth mindset to identify challenges and creatively solve problems.

Collaborative Spirit: Actively seeks feedback and values building relationships within the team.

Attention to Detail: Operates with efficiency and effectiveness, consistently delivering high-quality work.

What We Offer:

· Competitive salary and performance-related bonuses.

· Opportunities for professional growth and advancement within a prestigious and expanding organization.

· The chance to contribute to a historic brand making its mark in a new market.

· A vibrant and supportive workplace culture.

If you are a strategic leader with a passion for retail and a commitment to excellence, we look forward to your interest.

Strandbags Group Pty Ltd is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.