Career Opportunities in Medical Administration

7 days ago

Brisbane, Queensland, Australia beBeeAdmin Full time $56,627 - $74,330
Medical Administration Careers: A Chance to Make a Difference

Kickstart your career in medical administration with a role that offers a unique blend of customer service and administrative expertise.

This is an opportunity to be the friendly voice patients hear first, handling their inquiries and appointment bookings with professionalism and care.

We're looking for individuals who are passionate about delivering exceptional customer experiences, have excellent communication skills, and are tech-savvy. If you enjoy working in a fast-paced environment and thrive on building strong relationships, this could be the perfect fit for you.

  • Key Responsibilities:
    • Answering calls and providing information to patients and referrers
    • Scheduling appointments using our cutting-edge RIS system (Karisma)
    • Optimising workflow to ensure seamless operations
    • Quoting fees and explaining Medicare rebates to patients
    • Preparing patients for their visits by ensuring they have all necessary information

Required Skills and Qualifications:

  • Excellent people skills, with a warm and professional approach
  • Advanced computer and keyboard skills, with experience in using RIS systems
  • Customer focus, with a proven track record of delivering exceptional customer experiences
  • Problem-solving skills, with the ability to manage multiple tasks and priorities
  • Time management, with the ability to meet team KPIs and stay organised
  • A positive attitude, with a 'can-do' mindset that builds strong connections

Benefits:

  • A competitive salary and benefits package
  • A supportive team culture, with opportunities for career development and growth
  • Full training provided, to ensure you have the skills and knowledge needed to succeed
  • Staff recognition and awards, to celebrate your achievements
  • Corporate benefits and discounts, to help you save money and improve your work-life balance
  • Fitness passport access, to encourage a healthy lifestyle
  • Paid parental leave, to support you during this special time

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