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Complex Claim Specialist
3 weeks ago
We are seeking a seasoned professional to oversee the end-to-end management of complex claims, ensuring timely and accurate outcomes while adhering to NSW legislation.
The Role's Key Responsibilities- Managing 50-60 claims, providing strategic advice, and coordinating support for clients and colleagues.
- Determining liability, issuing notices, and coordinating medical assessments and rehabilitation services.
- Liaising with employers, injured workers, practitioners, and stakeholders to achieve safe return-to-work outcomes.
- Supporting regional offices and national claims managers to strengthen client relationships and enhance service delivery.
You have over two years' experience managing claims end-to-end, with a strong grasp of NSW Workers Compensation legislation and practical application skills. You are thorough, reliable, customer-focused, and empathetic, with excellent organisational skills and a solutions-focused approach.
About Our OrganisationOur organisation is an equal opportunity employer committed to creating an inclusive environment. We celebrate diversity and treat people with fairness, dignity, and respect.
