
Automotive Warranty Specialist
17 hours ago
Key Responsibilities of the Role:
- Efficiently track and accurately process warranty payments within the department.
- Reconcile all warranty receivables with payments through the appropriate accounting schedule.
- Submit warranty claims in a timely manner, adhering to warranty policy and procedures.
- Compile warranty claim documentation according to manufacturer guidelines.
- Verify submission criteria required by factory or distributor.
- Post credits into the dealer management system.
- Follow up on payment of outstanding claims.
- Maintain control of warranty parts by ensuring all parts are tagged with mandatory OEM information, filed and stored systematically.
About You:
- Prior experience working in Warranty Administration, Technician, Parts, or Service Advisor roles within a dealership environment is preferred.
- Understanding of Warranty policies and procedures is essential.
- Able to interpret technical information related to automotive products.
- Familiarity with Microsoft Office suite is required.
- Proactive attitude with excellent attention to detail is necessary.
- Commitment to delivering exceptional customer service is expected.
- Strong organisational, decision-making, and problem-solving skills are desired.
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