Automotive Warranty Specialist

17 hours ago


Perth, Western Australia beBeeWarranty Full time $100,000 - $140,000

Key Responsibilities of the Role:

  • Efficiently track and accurately process warranty payments within the department.
  • Reconcile all warranty receivables with payments through the appropriate accounting schedule.
  • Submit warranty claims in a timely manner, adhering to warranty policy and procedures.
  • Compile warranty claim documentation according to manufacturer guidelines.
  • Verify submission criteria required by factory or distributor.
  • Post credits into the dealer management system.
  • Follow up on payment of outstanding claims.
  • Maintain control of warranty parts by ensuring all parts are tagged with mandatory OEM information, filed and stored systematically.

About You:

  • Prior experience working in Warranty Administration, Technician, Parts, or Service Advisor roles within a dealership environment is preferred.
  • Understanding of Warranty policies and procedures is essential.
  • Able to interpret technical information related to automotive products.
  • Familiarity with Microsoft Office suite is required.
  • Proactive attitude with excellent attention to detail is necessary.
  • Commitment to delivering exceptional customer service is expected.
  • Strong organisational, decision-making, and problem-solving skills are desired.


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