Digital Innovation Consultant

5 days ago


Melbourne, Victoria, Australia Microsoft Full time
Transforming Customer Experience through AI-driven Solutions

As a Digital Innovation Consultant at Microsoft, you will play a pivotal role in helping customers unlock the full potential of AI-powered productivity solutions. With a strong focus on customer success, you will work closely with clients to design and implement tailored strategies that drive business growth and efficiency.

The ideal candidate will possess a deep understanding of AI technologies and their applications in modern workplaces. They will have excellent communication and project management skills, with the ability to collaborate effectively with cross-functional teams.

We are seeking an experienced professional who can provide expert guidance on the adoption and implementation of Copilot for Microsoft 365, Copilot Studio, Microsoft Teams Meetings, Teams Premium, Frontline Worker enablement, and Viva solutions. Your technical expertise will help customers navigate the complexities of digital transformation and leverage the power of AI to streamline workflows, foster innovation, and enhance collaboration.

This is an exceptional opportunity to join a dynamic team of innovators who are shaping the future of productivity and collaboration. If you are passionate about AI, technology, and customer success, we encourage you to apply for this exciting role.

Key Responsibilities:
  • Develop and execute customer engagement strategies to drive adoption of AI-powered productivity solutions.
  • Provide expert technical guidance on the implementation of Copilot for Microsoft 365, Copilot Studio, Microsoft Teams Meetings, Teams Premium, Frontline Worker enablement, and Viva solutions.
  • Collaborate with cross-functional teams to design and deliver tailored solutions that meet customer needs.
  • Conduct pilot programs to confirm the value proposition of AI-powered productivity solutions.

Required Skills and Qualifications:

  • 5+ years of technical pre-sales or consulting experience in AI, productivity, or related fields.
  • Deep understanding of AI technologies and their applications in modern workplaces.
  • Excellent communication, project management, and collaboration skills.
  • Experience with customer success strategies and tactics.

Salary Range: $120,000 - $160,000 per annum, depending on location and experience.



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