National Sales Trainer

1 month ago

Port Melbourne, Australia General Motors Full time
Job Description

As a National Sales Trainer at General Motors, you will play a crucial role in designing and delivering comprehensive training programs to enhance the skills and knowledge of our sales teams across both the Cadillac and GM Specialty Vehicles business units. With a focus on improving customer experience, product knowledge, and sales performance, you will be responsible for fostering a deep understanding of the GMANZ brand culture and values.

About the Role

* Design and develop training materials, including manuals, e-learning modules, and workshops, tailored to the differing needs of the Cadillac D2C sales operations and GMSV's network of dealers.
* Collaborate with GM Sales leadership to identify training needs or gaps and develop and deliver strategic training plans.
* Ensure training content aligns with General Motors brand values, sales strategies, and cultural initiatives.
* Conduct engaging and interactive training sessions for sales teams across various Australian and New Zealand locations.
* Utilise a variety of training methods, including on-site lessons, virtual training, and on-the-job coaching.
* Monitor and evaluate the effectiveness of training programs through assessments, feedback, and performance metrics.
* Promote and integrate General Motors "everybody in" corporate culture and values into all training programs.
* Foster a positive and inclusive work environment through training and other initiatives as required.
* Serve as a cultural ambassador, encouraging behaviours that reflect the company's values.
* Provide ongoing coaching and support to sales and other customer facing personnel to enhance their performance and professional development.
* Identify individual and team strengths and areas for improvement, offering tailored coaching solutions.
* Develop action plans with GMSV Sales Managers and Cadillac Sales & Customer Experience Managers to ensure best practice delivery, address performance gaps and ensure continuous improvement.
* Ensure all training programs comply with GM company policies, industry standards, and regulatory requirements.
* Keep abreast of the automotive industry trends and training best practices.
* Maintain accurate training records and documentation.
* Work closely with sales team members, GM leadership, and other departments as required to align training programs with the broader business goals.

About Us

General Motors is a global company with a rich automotive history, and we're excited to represent GM's ongoing presence in Australia & New Zealand. Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion, and we're committed to leading the change that will make our world better, safer and more equitable for all.

About You

We're looking for someone with experience in sales training, preferably within the automotive industry, who has a passion for developing others' skills and knowledge. You should have excellent communication, presentation, and interpersonal skills, as well as the ability to develop innovative, engaging training content and effectively deliver it to a range of different people with different learning styles.

Why Join Us

We aspire to be the most inclusive company in the world, and we believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

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