
Support Healthcare Specialist
2 days ago
Improve patient outcomes and contribute to a dynamic healthcare environment.
Key Responsibilities:- Deliver exceptional customer service through professional follow-up phone calls
- Assist with After-Funeral Management in a compassionate and empathetic manner
- Maintain accurate and up-to-date filing systems and manage confidential documents
As a Clinical Support Specialist, you will play a vital role in supporting clinical staff and patients while working effectively under pressure. The fast-paced and ever-changing environment requires adaptability, resilience, and strong communication skills to engage with diverse stakeholders.
Requirements:- A proactive approach with the ability to anticipate needs and take ownership of tasks
- A commitment to continuous learning and professional development within a dynamic surgical setting
- Flexibility and adaptability to meet the changing demands of a busy hospital ward
- Resilience and emotional maturity to remain calm under pressure and handle sensitive situations discreetly
- Excellent communication skills to engage confidently and professionally with a wide range of people including staff, patients, and families
You will be able to actively listen and tailor your communication style to suit the audience, ensuring effective collaboration and outstanding results.
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