
Administrative Assistant
1 week ago
We are seeking a highly organised and proactive individual to support our team in managing day-to-day operations of our facilities across Victoria. The successful candidate will work closely with each other to assist in day to day operations and align with the larger business strategy.
Key Responsibilities:- Conduct regular clubhouse inspections for maintenance issues
- Streamline processes in preparation for portfolio expansion
- Act as the main point of contact for daily facilities communications and report activities to the property team
- Implement new processes, train clubhouse members, onboard vendors
- Rectify any Workplace Health and Safety (WHS) or non-compliant issues promptly and maintain documentation of records and contracts
- Handle daily tickets and queries within Service Level Agreement timeframes, escalating as needed
- Coordinate with external contractors for maintenance and repair work
- Manage facilities budgets and maintain expense records
- Ensure compliance with health and safety regulations
- Assist in managing facilities projects including member add ons and customisation works
- Cooperate with local teams for smooth clubhouse operations
- At least 2 years of experience in facilities management or related field
- Strong organisational and time management skills
- Excellent communication and interpersonal skills
- First-class customer service skills
- Experience in using a ticketing system with attached SLAs is desirable
- Proven experience in managing budgets and expenses
- Proficient in Microsoft Office and facilities management software
- Ability to work independently and as part of a team
- Be a key member of an energetic, dynamic, and fun team who stands for more than their bottom line
- Work among the best organisations in Australia as a certified Great Place to Work
- Be part of a B Corp and certified carbon neutral company with a vision and plan to use Hub Australia as a force for social and environmental good, and to make a difference in the world
- A personalised training and professional development program to grow your skills and career
- Support to make a social and environmental impact with paid volunteer leave each year
- An invitation to our biannual company-wide conference, where you will meet all your teammates and have a lot of fun
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