Customer Operations Specialist

6 days ago


Geelong, Victoria, Australia beBeeOperations Full time $90,000 - $120,000
Customer Operations Specialist

We are seeking an experienced customer operations professional to join our team in a community values driven organisation.

This is an exciting and varied role where you will be responsible for monitoring customer channels to resolve issues in a timely and solutions-focused manner. You will work collaboratively across the section, as well as more widely with key stakeholders, to ensure service levels are achieved and escalations are resolved efficiently.

This position offers longevity and ongoing development opportunities through support and identification of continuous improvement initiatives, enabling you to reach your fullest potential.

About Your Skills and Qualifications

  • You have experience in customer service and operations roles
  • You enjoy working in a fast-paced and collaborative environment
  • You are self-motivated and a natural problem solver
  • You can think on your feet and find meaningful solutions for customers

About Us

Our organisation has over 110 years' experience in delivering world-class water, sewerage and recycled water services to our customers and community. We are committed to our people and provide flexible working arrangements in line with business needs.

Why Choose Us

  • We value diversity and inclusivity
  • We offer results-driven opportunities for personal and professional growth
  • We strive for a balance between work and life commitments


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