Senior Data Analyst
2 weeks ago
About the Role
We are seeking a highly skilled Senior Data Analyst to join our Customer and Channel Insights team within the Customer Success Business Unit. As a key member of the team, you will play a critical role in driving business outcomes and informing strategic decisions through data-driven insights.
Your Key Responsibilities
- Develop and maintain complex data models and analytics solutions to drive business growth and improvement.
- Collaborate with cross-functional teams to design and implement data-driven solutions that meet business needs.
- Analyze large datasets to identify trends, patterns, and insights that inform business decisions.
- Communicate complex data insights and recommendations to stakeholders through effective storytelling and presentation.
- Stay up-to-date with industry trends and emerging technologies to ensure our analytics capabilities remain cutting-edge.
Your Skills and Experience
- Relevant tertiary qualification and hands-on experience in analytics, preferably in telecommunications or financial services.
- Strong proficiency in SQL, Python, or R, with a solid understanding of data warehouse structures and data extraction.
- Knowledge of Agile and Waterfall delivery methodologies, with experience in data visualization tools such as Tableau, PowerBI, or Qlik.
- Excellent data storytelling and presentation skills, with the ability to work with varied business partners.
About Us
Singtel is a leading telecommunications company that is committed to delivering exceptional customer experiences. We offer a dynamic and inclusive work environment that values innovation, collaboration, and continuous learning. As a Senior Data Analyst, you will have the opportunity to work with a talented team of professionals who are passionate about using data to drive business success.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and inclusive work environment.
- Flexible work arrangements, including remote work options.
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