Senior Data Analyst

3 weeks ago

Macquarie Park, Australia Singtel Full time

About the Role

We are seeking a highly skilled Senior Data Analyst to join our Customer and Channel Insights team within the Customer Success Business Unit at Optus. As a key member of the team, you will play a critical role in driving business outcomes and identifying growth opportunities through data-driven insights.

Your Key Responsibilities

  • Develop and maintain sophisticated data models to drive business decisions and inform strategic initiatives.
  • Collaborate with business partners to design and implement data visualizations and storytelling techniques to communicate complex data insights.
  • Perform advanced data analysis and statistical modeling to understand customer behavior, product changes, and market dynamics.
  • Consolidate and present comprehensive views of customer behavior and market trends to inform business decisions.
  • Contribute to the development of business insights and recommendations to drive trading performance and growth.

Your Skills and Experience

  • Relevant tertiary qualification and hands-on experience in analytics within telecommunications or financial services.
  • Strong proficiency in SQL, Python, or R, with a solid understanding of data warehouse structure and data extraction.
  • Knowledge of Agile and Waterfall delivery methodologies, with experience in data visualization tools such as Tableau, PowerBI, or Qlik.
  • Excellent data storytelling and presentation skills, with the ability to work with varied business partners.

About Optus

At Optus, we are committed to creating a workplace that is inclusive, diverse, and supportive. We offer a range of benefits and perks, including flexible working arrangements, paid parental leave, and access to professional development opportunities.

How to Apply

If you are a motivated and experienced data analyst looking for a new challenge, please submit your application, including your resume and a cover letter outlining your relevant skills and experience.

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