
Clerical Coordinator
1 week ago
St Vincent's Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. We are seeking a skilled professional to fill the role of Waiting List Officer within our Planned Surgery Management Team (PSMT).
Key Responsibilities- Manage patients on the Planned Surgery Waiting List from a clerical perspective, adhering to the Department of Health Planned Surgery Access Policy and guidelines.
- Receive and process waiting list forms from specialist clinics, private rooms and other areas of SVHM in a timely manner as per DHHS Elective Surgery Access Policy.
- Accurately create, record and update the Waiting List Screen on Patient Administration System (PAS) as required.
- Ensure all queries from patients and clinicians pertaining to clinical management are forwarded to Surgical Liaison Nurse.
- Monitor Category 1 patients to ensure they are admitted within 30 days, while monitoring Category 2 and 3 patients to ensure timely access to surgery within category timeframe.
- Relevant experience in administration in a healthcare role, with a working knowledge of patient administration systems.
- Experience with Microsoft Office including Outlook, Word and Excel, with proficiency in using software applications relevant to the role.
- A current National criminal history check or willingness to obtain one, ensuring compliance with St Vincent's Hospital Melbourne policies.
As a Waiting List Officer at St Vincent's Hospital Melbourne, you will be rewarded with:
- Salary Packaging – Increase your take home pay through salary sacrifice arrangements.
- Employee Assistance Program providing support for personal and professional well-being.
- Ability to join Fitness Passport, offering an extensive choice of fitness facilities.
- CBD Location, close to Public Transport and car parking options.
- Discounts and Promotions available through our Foundation.
- A culture of continuous improvement, fostering growth and development opportunities.
At St Vincent's Hospital Melbourne, we strive to provide exceptional patient care and outcomes. Our hospital is committed to delivering high-quality services, driven by values of Compassion, Justice, Integrity and Excellence.
This is an exciting opportunity for a motivated individual to join our team, contribute to the success of our Planned Surgery Management Team and make a meaningful difference in the lives of our patients.
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