Contact Center Representative

2 weeks ago


Adelaide, South Australia beBeeCustomerSupport Full time $50,000 - $55,000

Job Overview

We are seeking experienced professionals to fill the role of Contact Center Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and support.

This is an excellent opportunity for individuals who thrive in fast-paced environments and possess strong communication skills.

About the Role

  • Key Responsibilities:
  • Provide exceptional customer service via phone, email, and chat
  • Act as first point of contact for customers
  • Deliver solutions and ensure customer satisfaction
  • Collaborate with team members to achieve goals
  • Meet performance metrics and deadlines

Requirements and Qualifications

  • Detailed orientated with high level of accuracy
  • Excellent verbal and written communication skills
  • Patient and empathetic towards customers in challenging situations
  • Traits of a team player
  • Clear and concise communication
  • Reliable and punctual
  • Intermediate computer skills

What We Offer

We provide comprehensive training and development opportunities to ensure your success in this role. You will have access to cutting-edge technology and work in a dynamic environment that values collaboration and teamwork.



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