Cloud Infrastructure Expert Leader Opportunity

2 weeks ago

Brisbane, Queensland, Australia Komatsu Australia Full time

We are seeking a Cloud Infrastructure Services Lead to join our team at Komatsu Australia.

About the Role

This is an exciting opportunity to play a pivotal role in transforming our IT landscape, leveraging cloud and on-premises systems. As Cloud Infrastructure Services Lead, you will be responsible for managing and improving system changes through the ITIL Change Request process, collaborating with the dedicated Cloud Infrastructure Services team, and guiding the IT support staff in new technologies.

Key Responsibilities
  • Manage and improve system changes through the ITIL Change Request process.
  • Collaborate with the dedicated Cloud Infrastructure Services team.
  • Guide the IT support staff in new technologies.
  • Oversee the state-of-the-art customer innovation centre, equipped with the latest smart TVs, smart boards, and cutting-edge Komatsu technologies.
Requirements
  • Degree in Computer Science or related field.
  • Microsoft certifications on Windows Server and platforms.
  • 10+ years managing Microsoft Windows Server (2003-2022), Active Directory, AD Group Policy, SQL (2005-2019), and TCP/IP SD-WANs with 20+ sites, IIS components & VMWare hypervisors.
  • 3+ years with Microsoft's suite (Skype, Teams, Exchange Online, In-tune, Microsoft 365, Azure services, and System Centre Suite) & Citrix XenApp 7.0+.
  • Experience managing Smart TV's, Smart Boards and Audio/Visual infrastructure.
  • Experience managing Microsoft Teams Rooms systems.
  • Excellent communication; rapid problem-solving; proactive approach.
  • Familiarity with project planning via Microsoft Project, preferably with PRINCE2 experience.
  • Knowledge of ITIL.
Benefits
  • Competitive salary range: $120,000 - $180,000 per year, based on location and experience.
  • Paid parental leave, flexible working arrangements, and other benefits.
  • Opportunities for career development and growth within the company.
  • A zero-harm culture in the workplace and commitment to safety.

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