Executive Director of Institutional Trust Services
6 days ago
About Northern Trust Corporation:
Northern Trust, a globally recognized and award-winning financial institution with over 130 years of experience, serves the world's most sophisticated clients using leading technology and exceptional service.
Role Summary
The Executive Director of Institutional Trust Services will play a key role in supporting all aspects of managing the administrative and relationship needs of institutional trust clients. This involves responding to client inquiries, coordinating client activities, and identifying opportunities for expanding business relationships through additional products or services.
Key Responsibilities
- Acts as key consultant to clients, assisting in the formulation of best practices, redesign of processes, evaluation and implementation of Trust and Custody services
- Ensures overall client satisfaction by facilitating efforts of the service team, coordinating resources to ensure timely deliverables and issue resolution
- Develops a complete understanding of client's business, objectives, goals, and market challenges
- Assists Relationship Managers in providing thought leadership to clients on emerging issues, bank products/services, legal/regulatory changes, and general financial environment
- Participates in the development of solutions to client needs, coordinates presentations, and ensures smooth delivery of new services
- Manages and enhances client profitability
About You
We are seeking an experienced professional with a strong background in financial servicing/accounting fields, excellent communication skills, and demonstrated organizational and time management skills.
Requirements
- Proven experience working in financial servicing/accounting fields with a client servicing background
- Strong communication skills (both written and verbal)
- Demonstrated organisational and time management skills
- Ability to understand legal documentation and provide recommendations
- Proficiency in Microsoft Word, PowerPoint, and Excel
Salary Information
The estimated annual salary for this position is $120,000 - $180,000, depending on location and experience.
About Working at Northern Trust Corporation
Northern Trust Corporation is committed to creating a diverse and inclusive workplace where employees can thrive. We offer flexible work arrangements, career development opportunities, and a competitive benefits package.
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