Senior Manager Performance Analytics and Optimization

3 weeks ago


Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time
About the Role

We are seeking a highly skilled Senior Manager to lead our Performance Analytics and Optimization team. As a key member of our Business Lending division, you will be responsible for driving process improvements and enhancing the customer experience.

Key Responsibilities
  • Develop and implement data-driven reporting to inform business decisions
  • Partner with stakeholders to enhance key metrics and drive process improvements
  • Analyse performance data to identify areas for improvement and propose solutions
  • Collaborate with cross-functional teams to influence lending process design and improve operational efficiencies
  • Lead and mentor a direct report to achieve business objectives
Requirements
  • 8+ years' experience in analytics, process improvement, or related fields
  • Proficiency in SQL, Tableau, Power BI, Excel, and data management practices
  • Strong analytical and problem-solving skills to drive business outcomes
  • Experience in process improvement roles, particularly in driving operational efficiency
  • Risk mindset and ability to translate complex concepts into simplified stakeholder key messages
  • Commercial acumen and subject matter expertise in analytics, data management, and process improvement
What We Offer

As a Senior Manager at Commonwealth Bank of Australia, you will have the opportunity to work with a talented team and contribute to the bank's success. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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