Performance Optimization Specialist

5 days ago


Sydney, New South Wales, Australia IWG Careers Full time
Job Description

As a Performance Analyst at IWG Careers, you will play a crucial role in driving business growth and optimizing EBITDA margin across various markets.

The ideal candidate will have strong commercial acumen, ability to analyze complex data, and excellent communication skills to collaborate with Country Managers and centralised teams.

Key Responsibilities
  • Market Analysis: Conduct in-depth analysis of business performance using analytical tools and reporting suites to identify areas of strength and weakness.
  • Problem-Solving: Collaborate with teams to develop tailored solutions for identified issues and implement effective strategies to drive continuous improvement.
  • Collaboration: Build strong relationships with Country Managers to gain deep insights into their operations, local markets, and customers.
  • Continuous Improvement: Monitor outcomes and make necessary adjustments to strategies and processes to drive continuous improvement.
Team Dynamics

The Performance Analyst role is part of a Global Performance Management Team, split into regional teams, each headed up by a Team Lead, dedicated to driving revenue growth and optimizing EBITDA margin.

The team collaborates closely to share best practices and insights, enhancing revenue and margin performance across various markets.

Reporting to the Chief Strategy Officer, the Performance Management Team is responsible for monitoring performance against targets.

Personal Abilities
  • Commercial Acumen: Strong understanding of business operations and ability to make sound decisions that positively impact financial performance and drive business growth.
  • Accuracy: Ability to perform work accurately and thoroughly.
  • Communication: Ability to communicate effectively with others using the spoken and written word.
  • Problem Solving: Ability to find a solution for or to deal proactively with work-related problems.
  • Working Under Pressure: Ability to complete assigned tasks under stressful situations.
  • Agility: Ability to deal with shifting priorities and issues inherent in a young company.
  • Passion: Desire and passion to beat the competition and win.
  • Pragmatism: Ability to be hands-on as well as strategic and be a trouble-shooter when the business need deems it appropriate to do so.


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