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Cruise Operations Manager
3 weeks ago
To be successful in this leadership position, you must have a passion for cruise holidays and leadership opportunities. We're seeking an experienced Team Leader to join our team.
Key Responsibilities:- Manage cruise bookings and packages by quoting, booking, and invoicing.
- Meet and exceed monthly sales targets through accurate product information and exceptional customer service.
- Maximize sales opportunities by upselling and cross-selling.
- Monitor and action all relevant mailboxes daily.
- Proven experience in customer service and meeting sales targets.
- Minimum 2 years' retail or wholesale experience in the Cruise or Travel Industry.
- Proficiency in GDS systems.
- Excellent focus on details, problem-solving skills, and ability to thrive under pressure.
- Exclusive employee perks, including access to industry travel discounts and sponsored 'Familiarisation Cruises.'
- A diverse and inclusive work culture.
- Tailored learning and development pathways.
- Employee benefits, including corporate health discounts and mental health support.
