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Retail Campaign Manager
2 weeks ago
The Brand Experience & Operations Coordinator is a crucial role within our organization, responsible for bringing omni-channel campaigns to life in-store. This position supports the smooth delivery of all omni channel campaigns and experiences with an emphasis on our in-store activity.
Main Responsibilities- Coordinate the end-to-end rollout of retail campaigns – physical signage, pricing, screen content, VM toolkits and more
- Manage internal communications to store and head office teams – campaign updates, launches, promos, and operational changes
- Liaise with creative, brand, and commercial teams to traffic briefs and manage timelines
- Act as the primary point of contact for store teams needing campaign info, signage, or comms support
- 2+ years' experience in retail operations, campaign coordination, studio traffic, or production dispatch
- Strong organisational skills and confidence managing multiple timelines and stakeholders
- Familiarity with campaign planning and rollout in a retail or creative environment
- Experience working with digital platforms (bonus points for screen content upload or asset management tools)
- Clear and proactive communication – you keep people in the loop and flag risks early
- A hands-on, flexible mindset and love of working in a cross-functional team
