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Equity and Inclusion Advocate
2 months ago
About the Role
As a Diversity, Equity, and Inclusion (DEI) Specialist, you will be instrumental in executing strategies and initiatives that champion diversity, uphold equity, and foster an inclusive environment for under-represented groups within our organization. With a primary emphasis on disability, your mission will be to enhance the employment engagement of individuals with disabilities, ensuring their success in the workplace. This role offers a unique chance to collaborate with leadership and operational teams to cultivate an inclusive and accessible culture, where the talents and uniqueness of individuals with disabilities are recognized and valued.
Key Responsibilities
- Facilitating the recruitment and onboarding of individuals with disabilities into the organization.
- Assessing the skills and requirements of individuals with disabilities to identify appropriate employment opportunities.
- Partnering with Job Access Providers and Disability Employment Service Providers to source and recruit qualified candidates.
- Supporting and implementing reasonable adjustments to recruitment processes, including applicant screening, assessments, and interviews.
- Coaching and guiding individuals with disabilities and leaders in managing and leading diverse teams.
- Creating and delivering training programs focused on diversity awareness and inclusion, addressing myths, stereotypes, and biases.
- Collaborating with leaders to identify and implement reasonable workplace accommodations for individuals with disabilities.
- Designing and executing initiatives and programs that promote inclusion and engagement throughout the organization.
- Advocating for the rights and needs of under-represented groups, working to dismantle barriers to employment and promote equal opportunities.
- Monitoring and analyzing employment participation rates of individuals with disabilities, utilizing data and feedback to enhance DE&I initiatives.
Candidate Profile
You are a dedicated advocate for diversity and inclusion, possessing excellent communication skills and a profound understanding of the impacts of disability and necessary accommodations. Your approach is characterized by empathy, patience, and strong interpersonal skills, enabling you to build trust and rapport with clients and stakeholders. You are proactive and adept at developing and implementing DE&I initiatives, with a collaborative mindset to work effectively with various teams and external partners.
Preferred Qualifications
- A commitment to serving the community and working with individuals with additional needs.
- Experience in executing successful practices and initiatives that support the employment of individuals with disabilities.
- Familiarity with community outreach services, vocational rehabilitation programs, and disability employment services.
- Exceptional verbal and written communication abilities.
- Empathy, patience, and sensitivity in engaging with diverse individuals.
- Strong interpersonal skills to foster positive relationships.
- Experience in job design, placement, or vocational assessment is highly regarded.
- Exposure to a contact center or service-oriented industry is advantageous.
About Serco
At Serco, the nature of our work is significant, and every individual plays a crucial role in caring for vulnerable populations and managing complex public services. We are a global team of over 50,000, with more than 14,000 in the Asia Pacific region, dedicated to delivering essential public services across various sectors, including Defence, Justice, Immigration, Healthcare, Facilities Management, and Community Services.
Why Consider a Career with Us
- Be part of a company that delivers vital public services in partnership with governments, impacting the future of communities and those in our care.
- Make a difference in our operations: Join a driven team with a collaborative culture that values decision-making and action.
- Invest in your growth: Accelerate your career through our learning and development opportunities, including skills-based training and defined career pathways.
- If you are inspired to contribute positively, we encourage you to explore this opportunity.
Serco's core values of Trust, Care, Innovation, and Pride guide our actions. We are curious, creative, and collaborative, recognizing that our people matter and make a difference every day. We celebrate diversity and encourage applications from all backgrounds and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTQI+, veterans, and individuals with disabilities. By joining Serco, you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion, and belonging.
