Visionary Customer Experience Specialist

1 week ago


Port Lincoln, Australia ProVision Full time

About ProVision

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We are a progressive group of practices on the Eyre Peninsula, passionate about improving vision and lives through exceptional quality eye care and eyewear.

Our Port Lincoln practice has a team of 12, always striving to maintain leadership in the profession by investing in technology and our people.

The Role

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This is a front of house customer-facing role available in either part-time or full-time capacity, working closely with customers, assisting optometrists, and other team members. Optical experience is welcome but not necessary; training will be provided for the successful applicant.

Duties

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  • Engage closely with patients to assist with lens and frame selection">
  • Dispensing prescriptions prescribed by the optometrist">
  • Patient care">
  • Perform ancillary testing to support our optometrists">
  • Uphold professional standards">
  • Facilitate and foster teamwork and communication within the team and practice directors">
  • Be responsible for reception and general administration duties">
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Requirements

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Retail & sales experience, strong computer and administration skills, leadership, exceptional communication – both verbal and written, demonstrated customer service, adaptable, and willing to learn.

Culture

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We value the input and contribution of our team, dedicated to providing an unsurpassed customer experience. We are community and family orientated and have a proven record of commitment to rural communities.

Benefits

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  • ">
  • Professional development opportunities">
  • Modern, boutique workplace">
  • Dynamic team environment">
  • Central location">
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Compensation

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$65,000 - $80,000 per annum, depending on experience.


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