APS 5 Travel/Credit Card Officer

2 days ago


Canberra, ACT, Australia Flexhive Full time

Company Overview: Flexhive is a leading provider of innovative solutions in the Commonwealth government environment. Our team is passionate about delivering exceptional results and fostering a culture of excellence.

Salary: The estimated annual salary for this role is $76,833, based on APS Level 5 standards and Canberra location. This remuneration package includes a base salary, superannuation, and other benefits.

Job Description: We are seeking an experienced APS 5 Travel/Credit Card Officer to join our helpdesk team. The ideal candidate will possess excellent communication and stakeholder management skills, with a strong focus on customer service.

Key Responsibilities:

  • Travel Administration: Manage travel arrangements, ensuring compliance with Commonwealth government policies and procedures.
  • Credit Card Management: Process credit card transactions, monitor expenses, and maintain accurate records.
  • Enquiry Resolution: Respond to employee enquiries via email and phone, providing timely and effective resolutions.
  • Process Improvement: Identify opportunities to enhance existing processes, contributing to a more efficient and effective helpdesk operation.

Required Skills and Qualifications: To be successful in this role, you will require:

  • A strong understanding of travel and credit card administration in a Commonwealth government environment.
  • Excellent communication and stakeholder management skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing competing deadlines.
  • Familiarity with Expense8 and/or Technology One systems.
  • Strong analytical and problem-solving skills, with a focus on continuous improvement.

Benefits: As a valued member of our team, you will enjoy a range of benefits, including:

  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • A competitive remuneration package, including superannuation and other benefits.

Others: Please note that Australian citizenship and a Baseline Clearance are mandatory requirements for this role. If you meet the above criteria and are passionate about delivering exceptional results, we encourage you to apply.



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