Executive Support Coordinator

1 day ago

Mackay, Queensland, Australia beBeeAdministrative Full time $76,633 - $88,620

We are seeking a highly skilled professional to join our team as an Administrative Officer. This is a fantastic opportunity to provide exceptional support and services to our staff and students, ensuring all activities are completed in accordance with appropriate policies, procedures, and processes.

  • This is a 29 hours per week, continuing position based in Mackay
  • Support College-based Academic team members as required
  • Organise travel and accommodation logistics
  • Arrange interviews
  • Draft and prepare communications
  • Liaise with clients and key stakeholders
  • Reviewing, processing and finalising Service Now tickets
  • Reading, researching and routing correspondence; drafting letters, emails and documents
About the Role

The successful candidate will be responsible for providing high-quality administration, organisation, and customer service to staff and students. Key responsibilities include:

  • Coordinating and scheduling internal and external meetings and events
  • Providing support to College-based Academic team members as required
  • Organising travel and accommodation logistics
  • Arranging interviews
  • Drafting and preparing communications
  • Liaising with clients and key stakeholders
  • Reviewing, processing, and finalising Service Now tickets
  • Reading, researching, and routing correspondence; drafting letters, emails, and documents
Key Requirements

To be successful in this role, you will need:

  • Customer service experience and ability to manage high numbers of inquiries effectively and efficiently via phone and email
  • Previous experience in providing high-level executive support
  • Proficient in the use of computerised systems and databases including the Microsoft Office suite
  • Highly organised individual with great time management skills to prioritise and meet competing deadlines
  • Fantastic communicator with skills and experience in dealing with people from a variety of backgrounds
  • Attention to detail and ability to work effectively both independently and as part of a wider team
Benefits

JCU offers a culturally diverse working environment with opportunities for professional and personal growth. Employee wellbeing is at the core of our values, and we support our people through the provision of flexible working conditions and many other exclusive benefits, including:

  • A generous superannuation scheme with up to 17% employer contributions
  • 5 weeks of annual recreation leave
  • 15 days of paid sick/personal/carers leave per year
  • Flexible working options
  • Attractive options for salary packaging
  • Fitness Passport
  • Employee Assistance Program
  • Professional development support
  • Corporate discount on health insurance premiums
  • Well-equipped campus facilities including medical, cafes, gym, and childcare
How to Apply

To apply for this exciting opportunity, please submit your application, resume, and a cover letter outlining your relevant experience and how you can contribute to the success of our team.

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