Loan Lifecycle Consultant

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomerSupport Full time $100,000 - $130,000
Job Description:

As a Home Loan Service and Support Consultant, you will be the initial point of contact for customers across various channels, providing support throughout the loan lifecycle from application to settlement.

You will play a pivotal role in delivering exceptional customer experiences, fostering strong relationships, and ensuring seamless service delivery.

Utilizing your excellent communication skills, you will effectively handle customer inquiries, resolve issues, and provide guidance on loan options and processes.

Additionally, you will work closely with internal stakeholders to identify and address customer needs, contributing to the continuous improvement of our services.

This is an exciting opportunity to join a dynamic team and make a meaningful impact on our customers' lives.

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