Customer Service Representative
4 weeks ago
About the Role
We are seeking a dedicated and passionate individual to join our Tesco store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring that every customer leaves the store with a positive experience.
Key Responsibilities
- Provide outstanding customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and drive store performance.
- Maintain a high level of product knowledge, ensuring that customers receive accurate information and advice.
- Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
What We Offer
- A competitive hourly rate, with opportunities for pay progression.
- A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
- A range of benefits, including holiday pay, pension scheme, and access to exclusive discounts and rewards.
- Opportunities for career development and progression within the company.
Requirements
- A passion for delivering exceptional customer service and a commitment to ensuring customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- A high level of flexibility and adaptability, with the ability to work varied shifts and meet the demands of a fast-paced retail environment.
Why Join Us?
Tesco is a leading retailer, committed to delivering exceptional customer service and driving business success. As a member of our team, you will have the opportunity to develop your skills and knowledge, work with a talented and diverse group of colleagues, and contribute to a positive and inclusive store environment.
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