Customer Service Representative

1 month ago


Exmouth, Australia Co-op Full time
About the Role

We're looking for a Customer Team Member to join our team at Co-op. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. You'll provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store.

Key Responsibilities
  • Provide friendly and thoughtful service to customers, responding to their queries and championing Co-op products and Membership.
  • Work together with your store colleagues to solve problems for customers and members.
  • Ensure the store is safe and legal, keeping the shelves stocked and prices, dates, and temperatures accurate.
  • Help introduce new products and services, making changes feel natural and sharing experiences with your colleagues.
  • Support your local community by getting involved in activities and events.
What We Offer
  • 30% discount on all Co-op products in-store, plus 10% discounts on other brands.
  • A pension scheme with up to 10% employer contributions.
  • Wagestream, a money management app giving you access to a percentage of your pay as you earn it.
  • 31 days of holiday, including bank holidays.
  • Virtual healthcare services for you and your family.
  • 24/7 employee assistance service.
  • YuLife, an app rewarding you for healthy behaviour with discounts and vouchers.
  • Full, paid training and dedicated support for your personal development and career progression.
Why Co-op?

We want to build diverse teams and welcome applications from everyone. We celebrate our differences and recognize the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs.



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