Customer Insights Analyst
5 days ago
This is a Customer Insights Analyst role with one of the leading companies in AU right now -- Allianz Australia -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off.
More About the Role at Allianz Australia
**About The Role** - Partnering with stakeholders to formulate and document business requirements for new analysis. - Reporting and communicating customer insights. - Acting as a central reference and information source of stakeholders, providing information and guidance in interpreting data for decision making. - Investigating and analysing business processes and work practises, and their impact on the customer and business outcomes by identifying inefficiencies and recommending optimal business practises and systems functionality. - Loading analytical solutions into operational practises, applying systematic test plans and quality assurance processes to ensure quality and integrity. - Using data and modelling techniques to identify root causes of issues and uncover opportunities for future state system design. **About You** - Experience in conducting complex data analysis utilising analytical software tools and techniques. Experience with SQL is essential. - Experience with dashboarding tools e.g., Power BI, Tableau or MicroStrategy - Translation of data analysis into insight. - Proven ability to translate and articulate business needs into data analysis plans. - Ability to interpret and analyse complex information, extract meaningful insights and evaluation options. - Ability to navigate complexity and ambiguity and provide pragmatic solutions to meet stakeholder expectations. - Excellent verbal and written communication skills. - Ability to plan and prioritise effectively, organize tasks and manage competing demands. **Benefits And Perks** - Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day - Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance. - Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources. - Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer - For more details about our benefits, visit the [Allianz Careers](https://careers.allianz.com/AUS/content/Employee-Benefits-AUS/?locale=en_GB) site.
If you don't think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile.
Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Allianz Australia.
Applying here is the first step in the hiring process for this role at Allianz Australia.
We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.
-
Customer Insights Analyst
3 days ago
Melbourne, Victoria, Australia Forever New Full timeAt Forever New, we're passionate about delivering exceptional customer experiences. As a highly skilled Customer Insights Analyst, you'll play a key role in driving business growth by leveraging data-driven insights to inform marketing strategies.About the Role:We're seeking a talented individual with strong analytical skills and experience working with CRM...
-
Market Insights Analyst
5 days ago
Melbourne, Victoria, Australia Asahi Beverages Full timeJoin our dynamic team at Asahi Beverages as a Market Insights Analyst and contribute to the development and implementation of effective category strategies that drive business growth and category success.About the RoleAs a Market Insights Analyst, you will be responsible for providing valuable market insights and analysis to inform category decisions and...
-
Customer Insights Lead
7 days ago
Melbourne, Victoria, Australia Coles Full timeColes is a leading Australian retailer seeking an experienced Senior Customer Insights Manager to drive our Voice of Customer (VOC) programs and elevate customer experience.About the RoleThis critical leadership position will own and enhance our VOC ecosystem, ensuring we're listening, learning, and acting on what matters most. You'll lead key customer...
-
Data Insights Analyst
2 days ago
Melbourne, Victoria, Australia Xero Full timeThis role presents a unique opportunity to make a significant impact at Xero, a leading technology company in Australia. As a Sales Operations & Insights Analyst, you will play a crucial part in empowering customers to achieve their business goals by leveraging data-driven insights, coordinating campaigns, and measuring outcomes.**Key...
-
Data Insights Analyst
6 hours ago
Melbourne, Victoria, Australia Spotlight Group Full timeAt Spotlight Group, we are seeking a highly skilled Data Insights Analyst to join our team. As a Business Intelligence Specialist, you will be instrumental in transforming raw data into actionable insights.Your expertise in Power BI, both front-end and back-end, will be essential in delivering world-class reporting solutions.You will master Power BI: Design,...
-
Data Insights Analyst
2 days ago
Melbourne, Victoria, Australia REA Group Ltd. Full timeThe REA Group Ltd. is a leading provider of digital real estate services in Australia.Job DescriptionWe are seeking a highly skilled Product Analyst to join our Audience Analytics Centre of Excellence. As a Product Analyst, you will play a key role in delivering key insights, highlighting product opportunities, and making recommendations to optimise our...
-
Senior Data Insights Analyst
3 days ago
Melbourne, Victoria, Australia Montu Full timeJob DescriptionWe are seeking a Senior Product Analyst to join our Analytics team and play a key role in driving our product strategy. As a data-driven problem solver, you will thrive on uncovering insights and influencing product decisions.Key ResponsibilitiesAnalyze complex datasets from customer-facing platforms, market trends, and regulatory...
-
Data Insights Analyst
5 hours ago
Melbourne, Victoria, Australia BOQ Group Full time**Company Overview**BOQ Group is committed to diversity and an inclusive workforce. We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities.As a Risk Analyst, you will be part of our dynamic Risk Analytics team, working closely with senior management and other areas of the bank to provide...
-
Data Insights Analyst
2 days ago
Melbourne, Victoria, Australia Energy Bay Full timeJob RequirementsTo succeed in this role, you will need:Technical Skills:Minimum 2-3 years' experience in a Data Analyst, Reporting Analyst or equivalent role within a highly regulated industry such as Energy, Utilities, Financial Services.Relevant tertiary qualification in a professional field, such as STEM, or accounting/finance is preferred.Excellent...
-
Data Insights Professional
2 days ago
Melbourne, Victoria, Australia Australia Post Full timeAbout the RoleAs a Retail Data & Insights Analyst at Australia Post, you will play a vital role in building and generating robust, data-led customer, geography, and market reporting insights that inform Retail strategies and plans.You will work collaboratively with our Retail, Finance, and Marketing teams to provide key data and insights required to support...
-
Data Insights Director
3 days ago
Melbourne, Victoria, Australia OnePass Full timeOur team thrives on open collaboration and a shared vision of positive, fun and rewarding experiences. We continuously feed off each other's insights, talents and capabilities. As a key member of our team, you will be responsible for leading and driving the technical roadmap for analytics and reporting and advising on best practice for both capabilities...
-
Customer Insights Manager
6 hours ago
Melbourne, Victoria, Australia Mana Ventures Full timeAt Mana Ventures, we're redefining the future of design and user experience. Our mission is to amplify the voices of our users through data-driven insights.We're seeking a Customer Insights Manager to join our Close the Loop Group, where you'll work closely with cross-functional teams to understand, prioritize, and action user feedback.Your key...
-
Data Insights Specialist
6 hours ago
Melbourne, Victoria, Australia Mindsets Learning Full timeCompany OverviewMindsets Learning is a young, international education technology company serving K12 students, teachers, schools, and administrators in the USA market and globally.We are seeking a talented Data Analyst/Scientist to support our new data product, providing insights on students' mastery, strengths, and gaps.
-
Data Insights Specialist
5 days ago
Melbourne, Victoria, Australia Adherium Limited Full timeAbout Adherium LimitedAdherium Limited is an international respiratory eHealth company revolutionizing patient medication adherence, remote monitoring, data management with market leading respiratory solutions for patients, healthcare workers, and service providers.We are a dynamic, growing company with global teams across New Zealand, Australia, UK, USA,...
-
Voice of the Customer Advocate
6 hours ago
Melbourne, Victoria, Australia Canva Full timeUser Feedback AnalystAs a User Feedback Analyst, you'll play a critical role in analysing qualitative and quantitative user feedback data to distill actionable insights for our teams. You'll work closely with Product, Design Experience, Generative AI, and Content & Discovery teams to ensure user feedback directly influences product decisions.Your focus will...
-
Statistical Analyst
7 days ago
Melbourne, Victoria, Australia Easygo Full timeAbout EasygoWe are a leading service provider to top iGaming brands, delivering innovative solutions that elevate customer experiences.Data Analyst Job DescriptionThe Data Analyst will be responsible for analyzing large datasets to understand risk factors and providing actionable insights. The role involves working closely with stakeholders to understand...
-
Energy Industry Insights Expert
2 days ago
Melbourne, Victoria, Australia AGL Energy Full timeAbout the Team:The Integrated Planning, Data and Insights team within Customer Markets ensures competitive and sustainable energy solutions in the Australian market. We leverage data and analytics to optimise pricing, demand forecasting, resource allocation, and more. Our team works closely with stakeholders to drive integrated strategies and contribute to...
-
Business Insights Professional
6 days ago
Melbourne, Victoria, Australia Coles Full timeAbout the RoleThis is an exciting opportunity to join our Digital team and contribute to shaping our digital strategy. As a Senior Analyst, you'll play a key role in translating strategic goals into actionable plans and working closely with technical and non-technical stakeholders to execute them.You'll be responsible for providing fact-based insights to...
-
Data Insights Specialist
6 days ago
Melbourne, Victoria, Australia Dhsv Full timeAbout the RoleThe Finance Analyst will provide critical support across Dental Health Services Victoria, focusing on the provision of relevant, timely, accurate, and insightful management information and reporting to stakeholders.This role requires strong analytical skills, problem-solving abilities, and effective communication to deliver high-quality...
-
Business Intelligence Analyst
5 days ago
Melbourne, Victoria, Australia Allianz Australia Full timeAbout the RoleThis is a unique opportunity to partner with stakeholders at Allianz Australia, formulating and documenting business requirements for new analysis. As a Customer Insights Analyst, you will be responsible for reporting and communicating customer insights, acting as a central reference and information source of stakeholders, providing information...
