Dementia Coordinator Specialist

2 days ago

Perth, Western Australia beBeeCare Full time $85,127 - $91,987
Senior Case Coordinator Role

This is a challenging opportunity to work in a dynamic and supportive environment.

The role involves managing multiple office responsibilities, including staff allocation, workspace management, and office resource oversight.

As a senior case coordinator, you will be responsible for assisting with the planning and monitoring of care plans for clients, particularly those with dementia.

Acting as the Dementia Care Champion, you will support staff working with dementia clients and provide guidance on best practice approaches.

Responsibilities include:
  • Assisting Home Support Services Manager and Social Support Group Manager with efficient planning and monitoring of client care plans.
  • Specialising in support for dementia clients and acting as Dementia Care Champion.
  • Managing staff allocation, workspace, and office resources.
  • Delegating tasks and overseeing staff performance to ensure efficiency and quality of care for clients.
  • Maintaining accurate office records and approving financial documentation as required.
  • Collaborating with staff to coordinate office activities and resolve operational issues.
  • Overseeing upkeep of office equipment and inventory of supplies.
  • Ensuring adherence to workplace health and safety standards.
  • Developing, reviewing, updating and managing each social support group client's individual care plan according to Aged Care standards.
  • Liaising with clients and/or representatives to identify goals, needs and develop client support plans using Consumer Directed Care principle.
  • Conducting regular updates in clients' Care Plans with consultation focusing on clients' needs.
  • Liaising with General Practitioners and other aged/healthcare providers as required, including referrals for additional services and supports.
  • Ensuring staff maintain data and information in relevant systems and databases for reporting and management requirements in a timely manner.
  • Supporting and assisting with preparation, management and monitoring of clients' budgets in relation to care provision as required.
  • Actively supporting risk management processes by identifying operational risks and discussing/suggesting strategies to mitigate them.
  • Ensuring all work aligns with applicable laws, regulations and internal policies.
  • Liaising with HR in recruitment, staff development, payroll, performance reviews and training.
  • Actively participating in reviews and quality improvement initiatives relevant to Home Care services.
  • Liaising with office members to coordinate program business and facilitate resolution of problems.
  • Ensure office equipment and supplies are maintained for different programs and office requirements.
  • Manage use and maintenance of digital record-keeping systems, ensuring data security and confidentiality in accordance with privacy legislation.

Key Requirements:

  • Strong background in Dementia Care and Community Services sector.
  • Experience with Wellness Approach Philosophy essential.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.

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