People Systems Analyst

4 days ago


Sydney, New South Wales, Australia Merivale Full time
About the Role

We are seeking a highly skilled People Systems Analyst to join our People Experience team at Merivale. As a key member of our team, you will be responsible for supporting system administration for multiple systems and becoming a subject matter expert in people processes and systems that directly impact our employee experience.

Key Responsibilities
  1. Execute daily priorities for the People Systems team while ensuring adherence to all SLAs and providing superior customer service.
  2. Support system administration of critical People Systems, including SAP SuccessFactors, Dimensions, and DocuSign.
  3. Educate and advocate for self-service proficiency of people systems platforms.
  4. Maintain manuals, processes, and system documentation.
  5. Assist with defining, implementing, and maintaining compliant Dimensions configurations.
  6. Provide subject matter expertise on Dimensions, SuccessFactors, DocuSign, and other people systems.
  7. Develop and maintain relationships with other departments to drive collaboration and data efficiencies.
  8. Root cause analysis to identify and troubleshoot issues.
  9. Submit and manage support tickets to third-party vendors.
  10. Understand user requirements, investigate, and propose solutions.
About You

To succeed in this role, you will be a solution-focused problem solver driven to make improvements and leave things better than you found them. You will have an analytical mindset and understand how to effectively research solutions. You understand the importance of governance and the criticality of remaining compliant in each action you take.

Previous experience administering SAP SuccessFactors and/or Dimensions is desirable but not essential. Being a front-line user of SAP SuccessFactors and/or Dimensions in a hospitality or retail environment is desirable but not essential.

The Merivale Difference

Merivale is a leading dining and entertainment group with a portfolio of over 50 restaurants, bars, pubs, hotels, and function spaces across Sydney. We offer a dynamic and fast-paced work environment where you will have the opportunity to make a real impact.



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