
Care Relationship Specialist
7 days ago
About This Role
Right at Home Sunshine Coast is a leading provider of in-home care and assistance, committed to improving the quality of life for our clients. With three thriving franchises servicing the Sunshine Coast, Gympie and Moreton Bay regions.
The Key Responsibilities
This role will be responsible for generating new revenue by meeting with prospective referrals, increasing conversion and revenue from multiple channels, acting as the point of contact for all referral sources, maintaining professional working relationships with referrals and existing clients, and liaising with stakeholders to complete service agreements, manage budgets and coordinate services.
As a brand ambassador for Right at Home, this individual will have a thorough knowledge of NDIS, Home Care Packages or other health care funded programs.
What We're Looking For
- Prior experience in sales, account management or client engagement
- Demonstrated excellence in customer service and experience in managing ongoing relationships with clients
- Excellent interpersonal and communication skills with the ability to build rapport and establish credibility with clients and industry professionals
- A positive and proactive approach, taking on ownership of tasks and responsibilities
Our Culture + Benefits
Be rewarded with more than just your pay, as a Right at Home team member you will be eligible for our rewards program from your first day with us.
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