Rental Customer Service Specialist

7 days ago

Canberra, ACT, Australia beBeeCustomerService Full time $47,760

Delivering exceptional customer experiences is at the heart of this role. As a key member of our team, you will be responsible for providing outstanding service and sales support to internal and external customers.

Key Responsibilities:
  • Engage with customers to ensure a positive experience
  • Complete rental and return transactions efficiently and accurately
  • Sell rental options to valued customers
  • Resolve issues to ensure overall customer satisfaction
  • Collaborate with colleagues as part of a high-performing team

About You:

  • Excellent communication skills and ability to engage in verbal interaction with customers
  • Previous experience in customer service or sales, preferably in the rental industry
  • Computer literacy skills required
  • Flexibility of working hours, including weekends and public holidays
  • A full and current driver's licence with automatic vehicle driving ability

What We Offer:

  • Competitive hourly rate and incentives
  • Opportunities for career growth and development
  • Full training and company uniform
  • Supportive team environment
  • Leave loading and shift penalties applied to base hourly rates
  • Employee Benefits and motivating company culture

This is an opportunity for individuals passionate about delivering exceptional customer experiences to work collaboratively as a team to achieve targets.

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