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Learning and Development Opportunities
2 weeks ago
We are seeking a skilled and experienced Learning & Development specialist to join our Organisational Development team. In this role, you will report to the Head of Organisational Development and work closely with leaders across various regions to uncover the root causes of performance challenges and implement tailored learning solutions.
As a key individual contributor, you will play a critical role in shaping and delivering training programs across the region. Your initial focus will be on building capability within support teams and leading the design of online training modules for the broader organisation.
You will also support the successful launch and embedding of our Learning Management System (LMS), ensuring a smooth transition to business-as-usual.
This is an exciting opportunity for a proactive self-starter who thrives in a collaborative environment, operates with autonomy, and values being part of a connected and high-performing team.
Key Responsibilities:- Training Design & Delivery: Design, deliver, and continuously improve engaging blended learning programs for support staff across the organisation, including the creation of online modules in partnership with HR teams.
- LMS Implementation & Support: Support the successful rollout and ongoing management of our Learning Management System, including content updates, reporting, stakeholder training, and system enhancements.
- Systems & Process Training: Develop and deliver training to support HR systems transformation, partnering with IT and Member Firms to embed new processes and technologies.
- Capability Development: Assist in designing and embedding the IPH Capability Framework for support roles across the region.
- Continuous Improvement: Champion best practices, innovation, and a culture of learning and development, while actively contributing to the broader organisational team and values.
Education and Experience
- A minimum of 8 years of experience in Learning & Development or similar roles.
- Prior experience in a legal or professional services environment is preferred.
- Proven track record designing and facilitating blended learning for support teams within a professional services environment is highly desirable (systems, process and soft skills).
- Proficiency in using authoring tools such as Articulate 360 and Captivate are essential.
- Ability to understand and translate LMS requirements into system build, testing and maintenance.
- Cert IV in Training and Assessment is preferred.
Skills and Knowledge
- Highly effective facilitation skills with the ability to engage and inspire learners at all levels.
- Strong stakeholder management and relationship-building skills.
- Ability to work independently and as part of a collaborative team.
- Problem-solving mindset with a proactive and adaptable approach.
- Effective oral and written communication skills.
- Excellent time management and organisational skills to prioritise multiple tasks and meet deadlines.
- Demonstrated ability to act as a trusted advisor.
- High attention to detail, with the ability to adapt and adjust approaches to meet varying needs.
About Our Organisation
We are committed to promoting and maintaining a workplace culture of shared respect to enable us all to feel valued and be the best we can be.
