Business Operations Analyst
4 days ago
About the Role:
We are seeking a highly skilled Business Analyst to join our Product Operations team in Melbourne, Sydney, or Brisbane. As a Business Analyst, you will play a critical role in ensuring that our Health Insurance products are built and supported in the right way.
Key Responsibilities:
- Act as the glue between our delivery teams and business stakeholders to ensure that our products meet customer needs.
- Work with key stakeholders to define and prioritize product features and user stories.
- Provide analytical support to delivery teams to ensure that product requirements are met.
- Assist in the creation of the team backlog and provide detail to user stories.
- Provide expert advice and analysis for the operation of HI products through domain systems and support delivery team members to analyze data and system behaviors.
- Contribute to ongoing product delivery improvement, including enhancements, small changes, bug fixes, and optimizations.
- Act as the voice of the customer and business in all situations.
- Communicate with stakeholders to seek alignment on an ongoing basis.
About Bupa:
Bupa is a healthcare company that is committed to helping people live longer, healthier, happier lives. We are a customer-centric organization that is dedicated to making a positive impact on our customers' lives. Our people are at the heart of this mission, and we are seeking talented individuals who share our values and are passionate about making a difference.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for career growth and development.
- A competitive salary and benefits package.
- A hybrid work arrangement that allows you to work from home or one of our offices.
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