Business Operations Analyst

4 days ago


Melbourne, Victoria, Australia Bupa Full time

About the Role:

We are seeking a highly skilled Business Analyst to join our Product Operations team in Melbourne, Sydney, or Brisbane. As a Business Analyst, you will play a critical role in ensuring that our Health Insurance products are built and supported in the right way.

Key Responsibilities:

  • Act as the glue between our delivery teams and business stakeholders to ensure that our products meet customer needs.
  • Work with key stakeholders to define and prioritize product features and user stories.
  • Provide analytical support to delivery teams to ensure that product requirements are met.
  • Assist in the creation of the team backlog and provide detail to user stories.
  • Provide expert advice and analysis for the operation of HI products through domain systems and support delivery team members to analyze data and system behaviors.
  • Contribute to ongoing product delivery improvement, including enhancements, small changes, bug fixes, and optimizations.
  • Act as the voice of the customer and business in all situations.
  • Communicate with stakeholders to seek alignment on an ongoing basis.

About Bupa:

Bupa is a healthcare company that is committed to helping people live longer, healthier, happier lives. We are a customer-centric organization that is dedicated to making a positive impact on our customers' lives. Our people are at the heart of this mission, and we are seeking talented individuals who share our values and are passionate about making a difference.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.
  • A hybrid work arrangement that allows you to work from home or one of our offices.


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