Current jobs related to Business Operations Analyst - Melbourne, Victoria - Catch Group
-
Business Systems Analyst
3 weeks ago
Melbourne, Victoria, Australia Conduent Business Services Full timeConduent Business Services: Business Analyst OpportunityAt Conduent Business Services, we deliver mission-critical services and solutions to Fortune 100 companies and over 500 governments. We're seeking a highly analytical and detail-oriented Business Analyst to join our team.Role OverviewWe're looking for a Business Analyst who can play a pivotal role in...
-
Business Systems Analyst
2 months ago
Melbourne, Victoria, Australia Conduent Business Services Full timeConduent Business Services: Business Analyst OpportunityAt Conduent Business Services, we deliver mission-critical services and solutions to Fortune 100 companies and over 500 governments. We're seeking a highly analytical and detail-oriented Business Analyst to join our team.Role OverviewWe're looking for a Business Analyst who can play a pivotal role in...
-
Business Systems Analyst
4 weeks ago
Melbourne, Victoria, Australia Conduent Business Services Full timeJoin Conduent Business Services as a Business AnalystConduent Business Services is a leading provider of business process services and solutions. We are seeking a highly analytical and detail-oriented Business Analyst to join our team.Key Responsibilities:Collaborate with stakeholders to elicit and document business requirements, ensuring a deep...
-
Business Systems Analyst
4 weeks ago
Melbourne, Victoria, Australia Conduent Business Services Full timeBusiness Analyst OpportunityAt Conduent Business Services, we're dedicated to delivering exceptional outcomes for our clients and the millions of people who count on them. As a Business Analyst, you'll play a pivotal role in understanding and improving our business processes and systems, helping us make informed decisions to drive organizational success.Key...
-
Business Systems Analyst
2 weeks ago
Melbourne, Victoria, Australia Conduent Business Services Full timeAt Conduent Business Services, we're seeking a highly analytical and detail-oriented Business Analyst to join our team. As a Business Analyst, you will play a pivotal role in understanding and improving our business processes and systems, helping us make informed decisions to drive organizational success.Key Responsibilities:Collaborate with stakeholders to...
-
Business Process Analyst
2 months ago
Melbourne, Victoria, Australia Conduent Business Services Full timeAbout the RoleWe are seeking a highly analytical and detail-oriented Business Analyst to join our team at Conduent Business Services. As a Business Analyst, you will play a pivotal role in understanding and improving our business processes and systems, helping us make informed decisions to drive organizational success.Key ResponsibilitiesBusiness Process...
-
Business Operations Analyst
2 weeks ago
Melbourne, Victoria, Australia Catch Full timeBusiness Operations AnalystCatch.com.au is a leading Australian online retailer, and we're looking for a skilled Business Operations Analyst to join our team. As a Business Operations Analyst, you will play a key role in delivering exceptional customer service and improving our business operations. Your primary responsibilities will include interacting with...
-
Business Operations Analyst
2 weeks ago
Melbourne, Victoria, Australia MARS Recruitment Full timeAbout the company:MARS Recruitment is seeking a talented Business Operations Analyst to join our team. As a leading recruitment agency, we value diversity and creativity, and we're looking for someone who can drive change and make a real impact.About the role:This is a fantastic opportunity to work with a dynamic team and contribute to the success of our...
-
Business Operations Analyst
4 weeks ago
Melbourne, Victoria, Australia Catch Full timeAbout the RoleCatch is seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in delivering exceptional customer service and driving business improvement initiatives.Key ResponsibilitiesInteract with customers to support customer service continuous improvementManage project-related customer cases and...
-
Business Analyst
3 days ago
Melbourne, Victoria, Australia Chadstone Full timeWe are currently seeking a Business Analyst - Operations to join our team at {company}. In this role, you will be responsible for analyzing and improving business processes to increase efficiency and productivity.Key Responsibilities:Collaborate with cross-functional teams to identify areas for process improvementDevelop and implement solutions to increase...
-
Business Operations Analyst
4 weeks ago
Melbourne, Victoria, Australia Catch Full timeAbout the RoleCatch is seeking a highly skilled Business Analyst to join our Customer Service team. As a Business Analyst, you will play a critical role in delivering exceptional customer service and driving business improvement initiatives.Key ResponsibilitiesInteract with customers to support customer service continuous improvementManage project-related...
-
Business Operations Analyst
3 weeks ago
Melbourne, Victoria, Australia Catch Full timeAbout the RoleCatch is seeking a highly skilled Business Analyst to join our Customer Service team. As a Business Analyst, you will play a critical role in delivering exceptional customer service and driving business improvement initiatives.Key ResponsibilitiesInteract with customers to support customer service continuous improvementManage project-related...
-
Business Operations Analyst
3 weeks ago
Melbourne, Victoria, Australia Catch Full timeAbout the RoleCatch is seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in delivering exceptional customer service and driving business improvement initiatives.Key ResponsibilitiesInteract with customers to support customer service continuous improvementManage project-related customer cases and...
-
Business Operations Analyst
2 weeks ago
Melbourne, Victoria, Australia Catch Full timeAbout the RoleCatch.com.au is seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will play a key role in delivering exceptional customer service and driving business improvement initiatives.Key Responsibilities:Interact with customers to support customer service continuous improvementManage project-related customer cases...
-
Business Operations Analyst
1 week ago
Melbourne, Victoria, Australia Catch Full timeAbout the RoleCatch.com.au is seeking a skilled Business Operations Analyst to join our team. As a Business Operations Analyst, you will play a key role in delivering exceptional levels of customer service in a timely and professional manner.Key ResponsibilitiesInteract with customers to support customer service continuous improvement.Manage project-related...
-
Business Operations Analyst
4 weeks ago
Melbourne, Victoria, Australia Catch Full timeAbout the RoleCatch is seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in delivering exceptional levels of customer service and driving business improvement initiatives.Key ResponsibilitiesInteract with customers to support customer service continuous improvementManage project-related customer...
-
Business Operations Analyst
4 weeks ago
Melbourne, Victoria, Australia Catch Full timeAbout the RoleCatch is seeking a highly skilled Business Analyst to join our Customer Service team. As a Business Analyst, you will play a critical role in delivering exceptional customer service and driving business improvement initiatives.Key ResponsibilitiesInteract with customers to support customer service continuous improvementManage project-related...
-
Marketplace Operations Business Analyst
2 weeks ago
Melbourne, Victoria, Australia MARS Recruitment Full timeAbout MARS Recruitment:We are a leading recruitment agency that values diversity and rewards creativity. Our culture thrives on embracing challenge, pushing boundaries, and executing purposeful narratives across diversity, inclusion, community, and sustainability.About the Role:As a Marketplace Operations Business Analyst, you will support the general...
-
Business Analyst
4 days ago
Melbourne, Victoria, Australia The Talent Mill Full timeAbout the RoleWe are seeking a highly skilled Business Analyst to join our team at {company}. As a Business Analyst, you will be responsible for analyzing business needs and developing solutions to improve our operations.Main ResponsibilitiesConduct thorough analysis of business needs and develop solutions to improve our operations.Collaborate with...
-
Senior Business Analyst
3 days ago
Melbourne, Victoria, Australia Zinfra Full timeOperational Reporting and Analytics RoleZinfra collaborates with utility and infrastructure companies to deliver maintenance, operations, engineering, and construction services essential for the safety and reliability of their electricity and gas transmission and distribution assets.About the Operational Reporting Analyst PositionWe are seeking an...
Business Operations Analyst
2 months ago
Catch Group is seeking a highly skilled Business Analyst (Customer Service) to join our team. As a Business Analyst, you will play a critical role in delivering exceptional levels of customer service in a timely and professional manner.
Key Responsibilities- Interact with customers to support customer service continuous improvement.
- Manage project-related customer interactions and resolve escalated customer cases and calls.
- Support the overall customer service KPIs.
- Develop an in-depth understanding of the end-to-end customer experience processes.
- Use data and analytics to improve the customer service experience and drive the delivery of initiatives.
- Assist with projects within the customer and supply chain portfolio.
- Review customer business operations and assess evolving business ideas.
- Liaise between groups and departments.
- Communicate recommendations for improving business operations.
- Analyse business processes and data to develop insights into problems and opportunities.
- Draft reports and propose solutions.
- Evaluate business systems and processes to identify potential areas of improvement.
- Tertiary qualification in a relevant discipline.
- 2+ years' experience working with e-commerce, retail, marketplace or supply chain businesses.
- Experience in customer service or analytics.
- A thorough understanding of customer service and/or business analytics.
- Knowledge of agile processes.
- Strong presentation and demonstrated stakeholder management and communication skills.
- A high-level understanding of process and conflict resolution.
- Proficiency in Microsoft Power Point, Word and Excel.
- Human-focused, building relationships within the team and the business.
- Curious, understanding stakeholder needs and digging deep to go beyond their initial requests.
- Proactive, solving problems ahead of time and finding who to engage in a sometimes ambiguous environment.
- Detail-oriented, ensuring clarity in requirements and outcomes.
Catch Group is a leading online retailer in Australia, offering a wide range of products to customers. We are committed to delivering exceptional customer service and providing a seamless shopping experience.
