National Business Process Manager

2 days ago


Adelaide, South Australia Epiroc Group Full time
About the Role
As a National Operations Support Manager at Epiroc Group, you will play a key role in driving process innovation and operational excellence. This position involves leading process standardisation, governance, and system enhancements while managing a dynamic team. The focus will be on efficiency, innovation, and digitalisation to support business growth and performance.

The Key Responsibilities of this role include:
  1. Reviewing, refining, and establishing best-practice processes for PSD operations.
  2. Identifying and driving improvements to maximise productivity.
  3. Standardising SharePoint usage across national teams.
  4. Managing and enhancing Epiroc Management System (IMS) for process control.
  5. Overseeing WIP & Service Variance Reporting to ensure accuracy and compliance.
  6. Designing and implementing new document templates to streamline operations.
  7. Leading warranty oversight and governance improvements.
  8. Cooking, mentoring, and empowering a diverse team.
  9. Driving initiatives to modernise and optimise business systems.


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