Business Process Improvement Specialist

4 days ago


Adelaide, South Australia Statedevelopment Full time

About Statedevelopment

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Statedevelopment is working to shape South Australia's future by driving economic growth. Our role is to ensure that South Australia capitalises on the opportunities before us, to ensure that we are well-positioned to take advantage of the state's significant economic opportunities.

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We have a strong focus on delivering high-quality services to our customers, and we are committed to making a positive impact on the community.

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About The Role

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The Senior Business Analyst will be responsible for delivering business improvement services to support skills and employment strategic objectives, with a focus on designing and implementing organisational systems and processes.

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This role requires collaborating with key stakeholders to support business priorities through combinations of suitable ICT solutions and business practices.

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  • Coordinate and conduct complex business process analysis to drive strategic outcomes, mitigate risks, and ensure alignment with organisational objectives, milestones, and strategic plans.
  • Collaborate across the Directorate to identify key challenges, assess business improvement opportunities, and implement high-impact solutions.
  • Provide expert input in business process design, ensuring the efficient operation of value streams, resource allocation, and scheduling frameworks.
  • Conduct in-depth analysis to ensure the timely and accurate reporting of critical testing outcomes, identifying key trends and areas for enhancement.
  • Provide strategic guidance on change management initiatives, including readiness assessments, stakeholder engagement, and execution strategies.
  • Build and strengthen key relationships within the Directorate to design and implement advanced data analysis frameworks to generate actionable insights, enhancing business intelligence capabilities.
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Key Competencies

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  • Proven experience in analysing strategic business needs, processes and systems, collaborating with business units and ICT specialists to develop and implement effective business practices, operational policies and ICT solutions.
  • Demonstrated ability to lead strategic business improvement efforts, including developing and executing comprehensive plans, strategies, business cases, policies, and procedures.
  • Expertise in evaluating the effectiveness of critical testing processes, implemented changes, and business improvements through robust analytical approaches and timely, accurate reporting.
  • Sound knowledge of skills and employment policy objectives, with the ability to translate them into operational system requirements and effective business processes.


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