Enhancing Client Experience
1 day ago
The primary role of a Client Service Manager is to develop and maintain strong relationships with clients, ensuring their satisfaction and retention.
- Serving as the primary contact for clients, addressing their needs and concerns in a timely and professional manner.
- Collaborating with service teams to execute client care plans effectively.
- Implementing client feedback mechanisms to identify areas for improvement.
This position plays a crucial role in providing outstanding service and support to our clients, resulting in high levels of satisfaction and retention.
Key Requirements:- A passionate leader committed to delivering exceptional client service.
- Excellent interpersonal and communication skills for building positive relationships.
- Experience in client service or relationship management, preferably in healthcare or community services.
- Strong problem-solving skills and attention to detail.
- Relevant qualifications in business, management, or a related field.
- A current Police Check and Working With Children Check.
- Competitive remuneration package reflecting your skills and experience.
- Opportunities for professional growth and development in a supportive environment.
- Make a positive impact on the lives of our clients and their families.
- Access to wellness programs and a supportive team culture.
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