Restaurant Operations Manager

1 week ago


Caloundra, Australia Guzman Y Gomez Full time

**Job Summary**

At Guzman y Gomez, we're passionate about delivering exceptional dining experiences to our customers. As an Assistant Restaurant Manager, you'll play a vital role in supporting the Restaurant Manager in driving the success of our restaurants. Your primary focus will be on guiding the team through busy service periods, spearheading crew training, and elevating the guest experience.

**Key Responsibilities**

  • Support the Restaurant Manager in day-to-day operations, ensuring seamless execution of service standards.
  • Lead and develop the restaurant team, providing guidance and coaching to enhance their skills and performance.
  • Collaborate with the Restaurant Manager to drive sales growth, improve customer satisfaction, and increase operational efficiency.
  • Manage inventory, labor costs, and other restaurant expenses to optimize profitability.
  • Develop and implement strategies to improve customer engagement, loyalty, and retention.
  • Stay up-to-date with company initiatives, policies, and procedures, and ensure compliance across the restaurant team.

**What We Offer**

  • A competitive salary of $67k + super + bonus structure.
  • Flexible rosters and employment stability, allowing you to achieve a healthy work-life balance.
  • Opportunities for career advancement, including the possibility of becoming a Restaurant Manager or taking on other leadership roles.
  • A comprehensive training program to support your growth and development.
  • Heavily discounted GYG meals and free, comfortable uniforms.
  • Team-building activities and regular crew competitions to foster a positive and inclusive work environment.
  • Cultural celebrations and events, such as Day of the Dead and Cinco de Mayo.
  • The potential to own your own franchise or join our corporate office in the future.

**Requirements**

  • Leadership experience in a fast-paced, high-energy setting.
  • A proven track record of delivering outstanding customer service.
  • Exceptional interpersonal and communication skills.
  • Past success in achieving and driving key performance indicators (KPIs).


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