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Regional Director of Operations

2 months ago


Caloundra, Australia Aged Care Resumes Full time
About the Role:

The Regional Director of Operations is accountable for the smooth running of 6 homes across the designated portfolio, and contributes to organisational planning, reporting, business development, and policy and procedure implementation.

Key Responsibilities:
  1. Foster a Culture of Resident-Centred Care
  2. Ensure High Standard of Care and Well-being
  3. Embed Staff Commitment to Clinical Excellence and Customer Service
  4. Ensure Resident Care Meets Professional, Organisational and Legal Standards
  5. Maintain Clinical Staffing at Safe and Efficient Levels
  6. Understand Role Accountability, Responsibility and Supervision
  7. Act in a Professional Manner at All Times
Quality, Safety and Risk Management:
  1. Ensure Residential Aged Care Complies with Statutory Requirements
  2. Contribute to Quality Improvement Programs
  3. Review and Evaluate Resident Incidents
  4. Review and Implement Risk Assessments
  5. Lead Occupational Health and Safety Activities
  6. Minimise Exposure to Incidents of Infection/Cross-Infection
  7. Support Direct Reports
  8. Actively Participate in the Organisation's Risk Management Program
  9. Oversee the Collection and Analysis of Key Performance Indicators
Administration:
  1. Ensure Payroll Processes are Accurate and Submitted on Time
  2. Participate in Strategic, Business and Budget Planning
Professional Development:
  1. Maintain a Contemporary Knowledge Base
  2. Maintain Mandatory Competencies for Self and Staff
  3. Responsible for Encouraging, Motivating and Supporting Staff
Requirements:
  1. Extensive Aged Care Experience
  2. Current AHPRA Registration
  3. Demonstrated Relevant Management Experience
  4. Sound Clinical Skills and Knowledge of Contemporary Residential Aged Care Practices
  5. Proven Ability to Effectively Initiate, Lead and Manage Change
  6. Ability to Manage Emergency Situations
  7. Ability to Engage Staff Utilising Advanced Communication and Consultation Skills
Desirable:
  1. Post Graduate Qualifications in Management
  2. Knowledge of the Commonwealth's Aged Care Royal Commission