Senior Care Operations Manager

6 days ago

Melbourne, Victoria, Australia beBeeManagement Full time $106,593 - $143,911

**Job Title:** Senior Care Operations Manager

**Job Summary:

We are seeking an experienced Senior Care Operations Manager to support the General Manager in achieving operational and strategic business objectives. The successful candidate will provide operational support to Regional Managers, ensuring an appropriately skilled workforce is managed effectively.

The role involves monitoring performance against key performance indicators, supporting Regional Managers to proactively define and target prospective customers, and planning and delivering care and services in accordance with relevant funded program guidelines.

Key responsibilities include:

  • Supporting the General Manager in achieving operational and strategic business objectives;
  • Providing operational support to Regional Managers;
  • Ensuring an appropriately skilled workforce is managed effectively;
  • Monitoring performance against key performance indicators;
  • Supporting Regional Managers to proactively define and target prospective customers;
  • Planning and delivering care and services in accordance with relevant funded program guidelines.

**Required Skills and Qualifications:

To be successful in this role, you will have:

  • Tertiary qualifications supported by sound management experience in business, management, health, or aged care;
  • Experience in the management of multiple services within a business portfolio or geographical area;
  • Excellent leadership, communication skills (both written and verbal) and interpersonal skills;
  • Highly developed organisational skills and experience in human resource management;
  • Demonstrated record of achievement in a senior management role;
  • Demonstrated high level business acumen and financial literacy;
  • Excellent networking, service promotion and presentation skills;
  • Experience in change management and process improvement.

**Benefits:

Mercy Health offers a range of benefits including generous salary packaging, purchased leave, career progression and development opportunities, access to health and wellbeing programs and a range of discounts across a diverse portfolio of financial, healthcare, travel and other services.

**About Us:

We are a Catholic organisation grounded in a 2,000-year tradition of caring for others. We provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women's health services, early parenting services, home care services and health worker training and development.

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