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Business Performance and Reporting Analyst
2 months ago
About JLL
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. We bring to life a brighter way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
Job Summary
We are seeking a highly motivated individual to be the first point of contact for all business performance dashboards and reporting deliverables for one of our esteemed clients who is a key player in their industry. In this client-facing role, you will play a vital role in helping our people and our customers see and understand their data, driving adoption and effective use of technology on the account.
Key Responsibilities
- Serve as the single point of contact for the client, Account Team in the areas of Business Intelligence, Performance Reporting & Account technology use.
- Develop and maintain strong working relationships with the client, central JLL Tech team, and on-account leadership team.
- Translate client and account business needs into customer problem statements with sized ROI and effort estimates.
- Accountable for developing and delivering key contractual reports, such as the Monthly Management Report, Quarterly Business Report, and Annual performance reports, in line with the agreed governance framework.
- Monitor dashboards for data accuracy by interrogating core systems at regular intervals.
- Monitor technology delivery against contracted solutions and ensure compliance with information security and compliance requirements.
- Drive the culture of continuous innovation and improvement, serving as a subject matter expert for the Tech-stack on the account.
Requirements
- Prior experience in corporate real estate is highly desirable.
- Advanced Diploma, Degree, or equivalent in technology, business technology, project management, or a professional degree with a focus on project management/technology.
- Bachelor's or Master's degree in Business Intelligence, data science, computer science, econometrics, operations research, statistics, information management, or a related analytical field is highly regarded.
- Familiarity with data modeling using Kimball principles or data vault is preferred.
- PMP or PSM certification is an advantage.
- Strong business analysis, consulting/advisory, and/or project or client management experience.
- Excellent communication skills with the ability to interpret and tell the story behind the data.
- Proficiency in Business Intelligence tools (Tableau preferred), querying databases (SQL), ETL tools (e.g., Alteryx, SSIS, Informatica), and data manipulation.
What We Offer
- Great employee discounts off fitness & other renowned brands
- Active Social Club
- Well-being program
- Paid time off for volunteer work
- Career Opportunities with Australia's #1 Commercial Real Estate firm
- Premium offices
- Hybrid / flexible working
About Our Culture
At JLL, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
