Administrative Support Lead

7 days ago

Canberra, ACT, Australia beBeeProgram Full time $100,000 - $150,000

Job Overview:

We are seeking a highly skilled professional to fill the role of Assistant Director, Program Support.

This position offers an exciting opportunity to lead and manage the Indigo Support Team and provide exceptional administrative support services for various programs.

The successful candidate will be responsible for overseeing and managing the operational functions and resource allocation of the Indigo Support Team, ensuring all support activities are delivered to a high professional standard.

The role involves preparing and quality assuring high-quality written correspondence, briefings, reporting, and communication materials for diverse audiences on behalf of the Director and the Team.

To excel in this position, you will have demonstrated experience in effectively managing high volumes of work and competing priorities, with the ability to manage an operational team as well as manage upwards.

You will possess excellent written and verbal communication skills, with the ability to effectively synthesise information and communicate to people from different backgrounds and levels of seniority.

Demonstrated experience in preparing complex and/or sensitive correspondence, briefings, papers, reports, and other written artefacts is essential, along with strong attention to detail.

Exceptional stakeholder management skills, with the ability to build strategic relationships and communicate decisions using professional judgement, are also required.

A high degree of initiative, integrity, and discretion when dealing with confidential and sensitive matters is necessary.

The successful candidate will have the ability to work autonomously and a strong commitment to working harmoniously within a team to achieve positive results and support the organisation's strategic direction.

Key Responsibilities:

  • Lead and manage the Indigo Support Team
  • Oversee and manage the operational functions and resource allocation of the Indigo Support Team
  • Prepare and quality assure high-quality written correspondence, briefings, reporting, and communication materials
  • Analyse and synthesise information from a range of internal and external sources to provide timely strategic advice
  • Develop and implement business process improvement activities and innovative solutions

Requirements:

  • Demonstrated experience in effectively managing high volumes of work and competing priorities
  • Excellent written and verbal communication skills
  • Demonstrated experience in preparing complex and/or sensitive correspondence, briefings, papers, reports, and other written artefacts
  • Exceptional stakeholder management skills
  • A high degree of initiative, integrity, and discretion when dealing with confidential and sensitive matters

Desirable Qualifications:

  • Demonstrated experience working in a large-scale ICT transformation program in the Federal Government context

Eligibility:

  • Australian citizenship is required
  • Any person who is active in political affairs or intends to publicly carry on this activity may compromise the neutrality of the organisation and cannot be considered
  • Applicants must consent to undergo and maintain a character clearance and security clearance required for this role

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