Cloud Platform Expert

2 weeks ago

Canberra, ACT, Australia Datacom Full time
About the Role

The Cloud Platform Expert will be responsible for the management of the Datacom Cloud, with a focus on continuous improvement of cloud operations and associated delivery leveraging agile methodologies.

This role will deliver a professional technical engineer with responsibilities across a broad range of technologies, including compute, storage, data protection, networking, and automation.

The Cloud Platform Expert will maintain knowledge of the technologies deployed and up-to-date professional certifications to ensure the delivery of an exceptional service.

Key Responsibilities
  • Support the various technologies deployed to deliver the Datacom Cloud, including compute, storage, data protection, networking, and automation.
  • Collaborate with stakeholders across Datacom to produce a single cloud vision and value proposition.
  • Demonstrate proactive ownership of identified issues and effective communication for suggested resolution efforts.
  • Engage with customers to ensure their requirements are continually being met with positive outcomes.
  • Comply with all Datacom Cloud Operational and Information Security Management policies, procedures, and processes to ensure an exceptional level of quality.
  • Maintain awareness and knowledge of current market and industry developments and provide suitable interpretation to Management and relevant staff within the organisation.
  • Support and manage the Datacom Cloud platform devices and applications.
  • Participate in 24x7 on-call support roster.
Requirements
  • High-level knowledge of the various technologies underpinning the Datacom Private Cloud.
  • Experience working in a multi-tenanted Cloud environment.
  • Experience in networking, including Cisco switching and routing, SDN, ACI, and VMware NSX-T.
  • Practical experience working with Virtualised environments running on VMware, Hyper-V, or other hypervisors.
  • Practical experience working with Enterprise Storage platforms, fibre channel switching infrastructure, and associated Management platforms.
  • Practical experience working with Enterprise Backup Management Platforms, such as NetBackup, Veeam, or TSM.
  • Experience with automation languages, practices, and toolsets.
Why Join Datacom?

Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services.

We have maintained a dynamic, agile, small business feel that is often diluted in larger organisations of our size.

It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks, including social events, chill-out spaces, remote working, flexi-hours, and professional development courses.

You'll have the opportunity to learn, develop your career, connect, and bring your true self to work.

You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges.

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