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Customer Service Representative

2 months ago

Cable Beach, Australia Oaks Hotels Full time

Job Summary

Oaks Cable Beach Resort is seeking a skilled Guest Service Agent to provide exceptional customer service to our guests.

Key Responsibilities

  • Welcome and check-in guests in a friendly and efficient manner
  • Communicate effectively with guests and colleagues
  • Make bookings and assist guests with their stay
  • Provide a high level of customer satisfaction through excellent service

Requirements

  • Previous experience in a hotel or customer service environment
  • Excellent written and verbal communication skills
  • Exceptional customer service skills and a positive attitude
  • Ability to work a variety of shifts, including weekends and public holidays

About Us

Oaks Hotels is a leading hospitality provider with a commitment to delivering exceptional guest experiences.