Customer Service Team Lead

2 days ago

Sydney, New South Wales, Australia beBeeHospitality Full time $60,000 - $90,000

Front of House Manager Role

Job Description:

We are seeking a highly skilled Front of House Manager to lead our teams and contribute to the success of our business. As a key member of our team, you will be responsible for providing exceptional guest service and value for money.

You will oversee teams, guiding them through clear direction, coaching, and support to prepare and serve delicious food and create memorable customer experiences through every interaction.

The ideal candidate will have prior leadership experience, with a strong understanding of the hospitality industry and proficiency in Microsoft Office.

If you are passionate about leading people and performance in a fast-paced environment, then we want to hear from you.

Key Responsibilities:
  • Lead Teams: Provide clear direction, coaching, and support to achieve exceptional guest service and value for money
  • Maintain Store Operations: Oversee the maintenance of the store and contribute to its continuous improvement
  • Leadership Experience: Possess prior leadership experience and a strong understanding of the hospitality industry

We are committed to creating a positive and inclusive work environment that reflects the diversity of our customers and community.

What We Offer:

A dynamic and supportive work environment where you can grow and develop your skills.

Ongoing training and development opportunities to help you succeed in your role.

An opportunity to work with a talented team who share your passion for delivering exceptional customer experiences.

About Us:

We are a reputable organization dedicated to providing excellent customer service and promoting a positive work culture.

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